Returns & Refunds
This draft intentionally does not promise a refund window or exception that has not been confirmed by the business.
Last reviewed: Update this date when this policy is approved by the business.
Before purchase
Ask support to confirm product details, availability, total price, shipping cost and any applicable taxes before sending payment.
Requesting assistance
For a damaged, incorrect or missing order, contact support with your order reference, a description of the issue and supporting photographs where appropriate.
Applicable rights
Mandatory consumer cancellation, warranty and refund rights depend on the customer’s location and the product. This policy must be reviewed and completed by a qualified adviser before launch. Do not use this draft as a substitute for legally required rights.
Refund processing
Any approved refund method, timing, shipping responsibility and treatment of network fees must be disclosed by the business before accepting payment.
Contact
Returns enquiries: support@getwet.site